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Is Perplexity private? Not by default. Whether Perplexity is private depends entirely on the plan you are on: the Free, Pro and Max consumer tiers use your prompts and uploaded files for model training until you switch AI data retention off, while Enterprise Pro excludes customer data from model training and the Chat Completions API retains nothing. For a legal team, that means the confidentiality answer changes tier by tier, and Perplexity's consumer privacy notice does not govern an Enterprise or API deployment at all.
So whether Perplexity is private is settled by the tier, which is why law firms that live in third-party paper decide it before the first prompt. What follows answers whether Perplexity is private plan by plan, setting by setting and surface by surface, then for privilege and HIPAA.
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Perplexity Pro privacy is not materially different from Free tier privacy. Both consumer plans train on your inputs by default, and the only tiers that exclude your data from training by contract are Enterprise Pro, Enterprise Max and the Chat Completions API.
Less changes than the price difference suggests. Paying for Pro or Max buys model access, usage limits and feature breadth, and all three consumer tiers share one privacy posture:
The commitment moves from a preference to an agreement. Perplexity's Enterprise page states that it never trains its models on enterprise customer data, enterprise file retention defaults to 7 days, and an administrator can configure automatic file deletion after one day. Perplexity publishes an Enterprise FAQ that distinguishes Enterprise Pro from Enterprise Max, so a team evaluating the two should confirm which tier the quoted terms attach to.
Perplexity documents the posture of its application programming interface (API) more precisely than any other part of its stack. Its developer documentation states that Perplexity maintains a strict zero data retention policy for the Chat Completions API, does not retain data sent through that endpoint, and collects only billable token counts, which carry no prompt or response content.
Note the scope of that commitment. It is written for the Chat Completions API specifically rather than for the API platform as a whole, so a team building against a different endpoint should ask where the policy stops rather than assuming it travels.
Pricing follows the same split, and it limits what you can verify before you commit. Perplexity publishes rates for its consumer plans and does not publish standard Enterprise pricing, and estimates vary by firm size and deployment scope, which means the contractual terms that decide the confidentiality question only become visible inside a sales conversation.
The Perplexity privacy policy, now published as a privacy notice and last updated July 8, 2026, sets out Perplexity data collection in three groups: what you provide, what Perplexity records as you use it, and what Perplexity does with the result.
Account details such as your name, email address and payment information, plus the substance of what you do with the product:
For a lawyer, the second group is where the confidentiality risk sits. A prompt that names a counterparty, quotes a clause under negotiation or describes a live dispute is client information the moment it is typed.
Usage and device data, including device information, approximate location and interaction patterns. Where the Comet browser is synced to a Perplexity account, the notice describes browsing history being recorded and engagement being tracked, which is a considerably wider collection surface than a search box.
The notice's own "How We Use Data" section expressly includes improving or creating services and products, including Perplexity's AI models. That is the sentence that matters for a confidentiality review, because it is the documented basis for the consumer default.
The load-bearing qualification sits further down the same notice: it states that it does not apply to data collected through Perplexity's Enterprise and API offerings, where Perplexity acts as a service provider or processor. A reviewer who reads the consumer notice to assess an Enterprise rollout is reading a document that disclaims the deployment they are assessing, which is the same trap that catches teams comparing consumer and enterprise postures on ChatGPT.
Perplexity does train on your data on the consumer tiers. Prompts, responses and uploaded files from Free, Pro and Max accounts are used to improve Perplexity's models by default, and the control is the AI data retention setting in account preferences rather than a plan upgrade. Enterprise Pro and Enterprise Max accounts are excluded from training, and data sent through the Chat Completions API is not used for training at all. So whether Perplexity trains on your data is a tier question and a settings question at once, rather than a product-wide yes or no.
Two limits on the opt-out are worth stating plainly:
That second limit is the main reason privacy posture varies so widely across the major assistants a legal team is likely to compare, because the comparison that matters is contractual rather than technical.
How to make Perplexity private involves four controls, plus one limit that none of them reaches. There is no single switch: the work to make Perplexity private is spread across account preferences, chat mode, file retention and the account itself. The controls are real and they reduce exposure. None of them creates a confidentiality obligation on a consumer plan.
The limit is contractual rather than technical. Everything above is a product setting, which means it is governed by the consumer terms and can be reconfigured, defaulted differently after an update, or simply switched on by a colleague sharing the account. A firm that wants the commitment in writing moves to Enterprise Pro or to the API, where the posture sits in the agreement instead of the preferences pane. That line separates a configured consumer account from a governed deployment, and it applies in the same shape to Google's assistant stack.
These choices do more for exposure than the account settings above, and they are firm-level rather than individual:
Those belong in the same document as the rest of a firm's AI data handling policy, reviewed on the same cycle, rather than in an email thread.
Perplexity AI chat history privacy depends on the plan and on who counts as an authorized party. On consumer plans, Perplexity employees, support personnel and automated systems may access chat content for troubleshooting and service improvement, and history is retained unless you delete it or use temporary chats. On enterprise accounts, access is administered and files follow the 7-day default retention.
Perplexity publishes its subprocessor list on its Trust Center, which is the document a reviewer should read alongside the data processing agreement rather than instead of it. The list tells you who else touches the data; the agreement tells you on what terms.
A data processing agreement that is fit for client work addresses four things the subprocessor list cannot:
Under Article 28 of the General Data Protection Regulation (GDPR), a processor may not engage another processor without the controller's authorization, and the processing has to be governed by a contract setting out those elements. A firm acting as controller over client personal data therefore needs the agreement in place before the work starts, rather than after a question is raised.
The same framework applies whichever assistant a team settles on, which is why the Perplexity and ChatGPT posture comparison is worth running side by side rather than tool by tool in isolation. For a law firm, the practical conclusion is narrow: chat history should not be treated as private unless a contract says so, and on a consumer plan no contract does.
Perplexity does not share your conversations with advertisers, according to its own privacy notice. The notice, updated July 8, 2026, states expressly that Perplexity does not sell your personal data and does not send your queries, prompts or conversation content to advertisers. That is the current documented answer, and it is the one a confidentiality review should record.
The sequence behind that wording is documented:
The takeaway is structural rather than adversarial. A vendor's advertising and analytics stack is a separate disclosure pathway from its model training, it is governed by different language in the privacy notice, and a review that only asks whether the vendor trains on your data will not reach it. Ask about both pathways, and ask which deployment each answer covers, because the consumer notice and the enterprise agreement answer differently.
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The Perplexity Comet browser and Perplexity Computer change the confidentiality question more than the privacy notice updates covered above, because they move the product from a box you type into to a surface that holds your credentials.
Perplexity's own privacy notice is specific about the browser:
A lawyer who treats a private window as a confidentiality control is relying on something the vendor does not claim.
Perplexity Computer widens the exposure further for legal work, because Perplexity now markets it to lawyers directly. Its legal use-case page publishes "Computer for Counsel," described as connecting research databases, document repositories, contract tools and matter-management systems, running cross-jurisdictional research, regulatory monitoring and document review in the background, and assembling output into a brief, a memo or a deal summary.
Read as a confidentiality matter, every connector is a new pathway between a document management system and a vendor, and the approval that covers a search box does not cover a credentialed agent working inside a matter file. Questions a search-product review never had to ask:
That is a different review with a different scope, and it is the one to run before anyone connects an agentic surface to Perplexity's broader legal workflow claims.
Reporting in September also described Perplexity moving some processing to a hybrid local and cloud model, with a related on-device engine open-sourced. No Perplexity-owned page was reached to confirm the scope of either, so treat that detail as reported rather than documented until the vendor publishes it.
Entering client information into Perplexity does not automatically waive attorney-client privilege, but it can, and the mechanism is disclosure to a third party rather than anything specific to AI.
The attorney-client privilege protects confidential communications between a lawyer and a client made for the purpose of seeking or providing legal advice, and the confidentiality element is the one a cloud tool puts under pressure. Voluntary disclosure of a privileged communication to someone outside the privileged relationship can waive the protection as to that communication. On a consumer plan, where inputs may be used for training and no confidentiality obligation runs to the firm, the prudent treatment is to assume anything entered may be retained and reviewed.
Two Model Rules carry most of the weight here:
Taken together, they make the tier decision an ethical question and not only a procurement one. A consumer account with training enabled is a weaker set of reasonable efforts than an Enterprise deployment with the posture written into the contract, and that gap is the practical core of how privilege analysis applies to AI tools.
Stripping names from a prompt reduces identifiability, and it does not eliminate it. A clause quoted verbatim from a distinctive agreement, a deal structure with few comparables, or a fact pattern a competitor could place can still identify the matter. The working test is whether someone in your market could name the deal from the prompt. If they could, the prompt should not be in a consumer tool, and the broader mechanics of how a waiver arises from AI use are worth understanding before the question is live rather than after.
Perplexity's compliance with the Health Insurance Portability and Accountability Act (HIPAA) is not something any single Perplexity document establishes. Three Perplexity properties describe the HIPAA posture three different ways, so the honest answer is that it depends on which document your contract reflects.
They are three different statements, not three phrasings of one:
None of the three mentions a business associate agreement, which is the instrument that allocates HIPAA obligations between a covered entity and a vendor handling protected health information on its behalf.
For a lawyer advising a covered-entity client, this is a verification instruction rather than a criticism:
Get the answers in the agreement rather than from a marketing page. The same exercise is worth running on any vendor whose compliance language varies across its own properties.
Two practical points tend to decide the question before the contract does. The first is scope: a covered-entity client's protected health information usually reaches a lawyer inside the documents rather than inside the prompt, so the exposure runs through uploaded files and connected repositories rather than through what gets typed, and the retention windows that apply to uploads are the ones to check. The second is who signs. A business associate agreement is executed between the covered entity and the vendor, so a firm handling protected health information on the client's behalf is usually a business associate itself and may need its own subcontractor arrangement rather than relying on the client's. Both points are worth settling before a deployment rather than after a question is raised, because the answer can rule out a tier that the marketing page appears to permit.
To use Perplexity safely with client data, decide the tier before the work starts, put a data processing agreement in place, and keep privileged client data out of any prompt the tier does not cover. Using Perplexity safely with client data is a governance exercise before it is a settings exercise, and it starts upstream of the tool, with whether lawyers may use Perplexity on the matter at all. The steps below run in the order a matter actually runs.
The ethics guidance is more specific than it is often given credit for. Florida Bar Ethics Opinion 24-1 addresses lawyers' use of generative AI, covering confidentiality, oversight of the work product, and what has to be disclosed to a client before the tool is used on their matter.
At the national level, ABA Formal Opinion 512 addresses generative AI under the Model Rules. The Model Rules are a template that each jurisdiction adopts and amends, so a state opinion construes its own version of the rule rather than displacing Opinion 512. A lawyer practicing in several states is therefore reconciling several opinions, not applying one, and the differences between them tend to sit in the disclosure and consent requirements rather than in the confidentiality analysis.
The District of Columbia addresses the same ground for lawyers practicing there in D.C. Bar Ethics Opinion 388, which reaches confidentiality, competence and supervision.
Because these are jurisdiction-specific documents rather than a single bright-line rule, the governing opinion for a given matter is the one from the relevant jurisdiction, and a firm with multi-state practice may be reconciling several at once. That makes it worth tracking the bar guidance that applies to your own jurisdictions rather than relying on a general summary of where the profession has landed.
Is Perplexity safe for lawyers? For open-web research with no client content in the prompt, on a tier where training is switched off, it can be. For privileged contract work, a consumer Perplexity account is not, and no setting changes that, because the commitment is a preference rather than a contract. Perplexity is a research and answer product that happens to accept uploaded files, so the confidentiality posture it offers a lawyer is the one you configure. Spellbook is built for commercial legal work, which changes what the privacy posture has to do: the material is the contract itself, so the confidentiality commitment has to hold by default rather than by configuration. Spellbook prices per seat by team size and offers a free seven-day trial.
The product sits in Microsoft Word and Google Docs rather than in a separate tab:
Spellbook is a commercial contract specialist rather than a legal research platform, so a team that needs cross-jurisdictional case law research or open-web answers still reaches for a research tool. Keep privileged contract work inside a platform whose confidentiality posture is contractual, and keep general research where no client content needs to go.
Yes. Perplexity does store your data, and how long Perplexity stores your data depends on the plan. Perplexity stores your account information, prompts, responses and uploaded files on every consumer tier, and closing a thread does not delete them. Uploaded files auto-delete after about 30 days on consumer plans and after 7 days on enterprise accounts, account deletion removes personal information within 30 days, and temporary chats expire after roughly 24 hours. Data sent through the Chat Completions API is not retained beyond billable token counts.
Yes. Threads can be deleted manually on every plan, and enterprise accounts can apply automatic file deletion. Deletion is not recoverable. Deleting history and switching off AI data retention both operate forward: neither removes inputs already used for model training.
Perplexity records usage and device data on all plans, and where the Comet browser is synced to an account it records browsing history and tracks engagement. Perplexity's privacy notice states that incognito mode does not prevent Perplexity or the sites you visit from tracking you, so a private window is not a confidentiality control.
The dispute concerned advertising trackers. A proposed class action filed in March 2026 named Perplexity alongside Google and Meta and alleged that conversation content and identifiers were transmitted to advertising infrastructure server-side. The docket was terminated about five weeks later, so the allegations were never tested, and Perplexity's privacy notice was updated in July 2026 to state that it does not send queries, prompts or conversation content to advertisers.
On consumer plans, yes. Perplexity personnel, support staff and automated systems may access chat content for troubleshooting and service improvement. On enterprise accounts, access is administered and the posture is set by contract. Without a contract, a legal query entered into a consumer account should not be treated as confidential.
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The settings in this guide reduce exposure on a product that was not designed to hold privileged material, and on a consumer plan they remain preferences rather than commitments. Where the work is contract review, drafting and negotiation, the tier question does not have to be managed at all. Book a demo to see the Review feature working on your own contracts.



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